The McKenzie SewOn marketing team developed a conflict resolution program to help team members be more effective with interpersonal communication. 
The process is three fold - Listen. Repeat. Resolve. Based on that system we launched a campaign to help team members remember these steps - affectionately known as LRR.

We created posters that where hung throughout the building and had stickers and pencils made that team members can use to help keep the new philosophy in mind throughout their days.
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